Updated Guidelines to Support You During COVID-19 Crisis

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We want to assure you that The MLS™ is making every effort to assist you during these challenging times. Below is a summary of new rules and updates during the COVID-19 crisis.

New Rules & Updates

Physical (Face-to-Face) Open Houses Prohibited & Will Be Replaced by Virtual Open Houses
The MLS™ has removed all current and upcoming open houses from VESTAPLUS™ and disabled the creation of new open houses. Amid the Coronavirus (COVID-19) global outbreak, Governor Gavin Newsom has issued a statewide order to “Stay at Home”. Per the California Association of REALTORS® (C.A.R.), agents and brokers should cease doing all face-to-face marketing, including open houses, in order to comply with the state mandate.

Hold Status Extended to 60 Days Twice
Hold Status has been extended from 10 days to 60 days in VESTAPLUS™. You can opt to use the Hold Status up to two times, however, it cannot exceed the duration of the listing agreement.

DOM Freeze
Until further notice, and due to the current orders in place on a federal, state and local level, the computation of Days on Market (DOM) has been suspended until further notice. The MLS™ will suspend counting Days on Market (DOM) retroactive to March 15th.

“Coming Soon”
“Coming Soon” listing status can be used for the entire duration of the listing contract.

Virtual Open Houses in VESTAPLUS™ 
Virtual open houses are available in VESTAPLUS™ to help maintain business while adhering to the new “Stay at Home” policy. You can select to create and share a virtual open house on social media platforms, such as YouTube, Facebook, and Instagram.

Virtual Open Houses in The MLS Broker Caravan™ App – Release Date 4/1/20
Similar to VESTAPLUS™, virtual open houses will also soon become available in The MLS Broker Caravan™ app.

Questions? Call 310.358.1833 or email CustomerSupport@themls.com

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